Manhattan Rental Pickup Now Available
Seamless Pickup Experience in Manhattan
Attention Adorama Rental Customers: You can now pick up and drop off rental orders at our Adorama Retail Store at 42 W. 18th Street in Chelsea, Manhattan.
Learn More
Order Process: To place your order, go online and select your rental dates, pick-up and drop-off locations, and the gear you want. You can also contact our dedicated Adorama Rentals Sales team by phone or email to place orders or ask any questions.
Camera Preps: Please note our Manhattan location is a pick-up and drop-off location, hence orders requiring checkout experience (cinema camera packages) are not supported.
Also due to space limitations certain large items and larger orders may not be accommodated at our Manhattan pick-up location.
Please make sure to submit your orders at least 24 hours in advance of the pick-up date and time.
Frequently Asked Questions (FAQs):
Can I place an order on the web for Manhattan pickup?
Can I place an order on the web for Manhattan pickup?
You can now pick up and drop off rental orders at our Adorama Retail Store at 42 W. 18th Street in Chelsea, Manhattan. You can also reach us via phone (718.782.3020) or email (rent@adorama.com).
How long in advance do I need to place my reservation?
Orders for Manhattan pickup must be placed at least 8 business hours in advance to complete the verification process and ensure timely delivery to Manhattan.
What items are eligible for Manhattan pickup and drop-off?
Please note our Manhattan location is a pick-up and drop-off location, hence orders requiring checkout experience (cinema camera packages) are not supported.
Also due to space limitations certain large items and larger orders may not be accommodated at our Manhattan pick-up location.
Where do I find the Manhattan pickup location?
Any orders placed for pickup in Manhattan will be available at the Adorama Customer Service desk at the Adorama store on 42 W. 18th Street.
What time do I have to pick up and return my gear?
BROOKLYN
Mon – Thu: 9am - 5:30pm
Friday: 9am - 3pm
Sat-Sun: Closed
MANHATTAN (Pick-up and Drop-off Only)
Mon – Thu: 10am - 5:30pm
Friday: 10am - 3pm
Sat-Sun: Closed
Can I make changes or seek assistance at the Manhattan location?
No, changes and assistance can only be accommodated at our Brooklyn location. Manhattan serves as a pickup location only.
What do I need to pick up my order?
A US state-issued photo ID or a passport and your order number.